Agile Change Agent

The Agile Change Agent course provides a practical way to scope, plan and manage change initiatives for you and your colleagues, with the emphasis on learning techniques that you can apply to the projects and change initiatives. Enabling effective and lasting change in Agile environments.

Welcome to a World of Agile Change

Agile Change Agent + Agile Change Coach Certification

3 Days. 2 Certifications. 1 Transformational Experience.

Lead change with confidence—at every level.
Melnyk Consultancy Ltd. brings together two globally recognized programs to give you the full picture of change:
Agile delivery techniques that get things done
Coaching skills that move people through the change

Whether you’re guiding teams, sponsoring transformation, or embedding agility into your culture—this dual-certification course gives you the tools, techniques, and confidence to lead the way.

Increasingly adopted by organizations that recognize the need to respond quickly and easily to new opportunities, agile approaches have a significant impact on how change is managed and implemented. The impact goes well beyond those responsible for leading change initiatives. Teams and individuals from across the business – whether actively involved in and/or impacted by change – need to understand the new operating environment and how they can contribute effectively.

This course is based on the popular publication: “Agile Change Management: A practical framework for successful change planning and implementation” author Melanie Franklin.

In today’s world, change is constant. Success belongs to those who can deliver it strategically and support it humanely.

This course combines the Agile Change Agent and Agile Change Coach certifications, empowering you to:

🔹 Build iterative roadmaps to manage work and priorities
🔹 Apply 40+ behavioural change techniques
🔹 Decode resistance using the PEPE© Model (Pain, Energy, Peaks & Error Signals)
🔹 Foster resilience, positivity, and participation
🔹 Align change tasks with people’s emotional journeys
🔹 Lead with empathy, clarity, and impact

At the end of our course you will have the opportunity to complete the two supporting, multiple-choice exams and become a certified Agile Change Agent and Agile Change Coach.

  • Duration: Intensive 3-4 day course.
  • Facilitator: Expertly guided by Pauline Melnyk, an Agile Change Coach and Accredited Trainer with APMG International™.
  • Approach: A practical, hands-on course, focusing on real-world application over theoretical concepts.
  • Based On: “Agile Change Management: A practical framework for successful change planning and implementation.”

Upon completion, take the multiple-choice exam to become a certified Agile Change Agent, a globally recognized credential.

Professional certifications designed to help individuals
and their organizations perform more effectively.

  • Professionals involved in planning, executing, and embedding change.
  • Suitable for various roles, extending beyond traditional project and change managers.

3 days Specialist (Agent + Coach)

April 21-22,24 8:30 am – 2:00pm EST   

  • Morning Sessions: September14-16 8:30 AM–2:30 AM EST
  • Evening Sessions: April21,22,24 6pm PM–10 PM EST or November 3-6
  • Full-Day Sessions: May 28-29 10:30 AM–6:30 PM EST, Jun 4 & 5 8:30-4:30 MST

Participants will learn about agile ways of working and how an agile approach impacts their role and interaction with those driving and leading change. The course also equips participants with pioneering tools to ensure change initiatives are embedded, adopted and deliver benefits throughout their organizations. Less focused on the theories of change, it is a very hands on course full of opportunities to “see, do, learn”, packed with exercises and practical tools, tips and advice.

  • Gain a comprehensive understanding of agile methodologies in change management.
  • Learn to effectively manage and deliver change, considering its impact on stakeholders.
  • Acquire skills to craft agile roadmaps for change initiatives.
  • Utilize pioneering tools to ensure successful implementation and adoption of change.
  • Facilitator Led – Virtual or In Person course via Zoom, Microsoft Teams,
  • Format: Engaging online sessions, 1/2 dayx4, 2 days, or 3 days accommodating various schedules.
  • Content Rich: Merging formal theories with practical agile project management techniques.
  • Author’s Insights: Course content drawn from the Agile Change Agent Handbook Melanie Franklin.
  • Understand how agile approaches impact the way change is managed and delivered, and the impact on those involved in and affected by change.
  • Create a roadmap consisting of all processes, activities and information needed to manage a change initiative in an agile way.
  • Apply techniques to identify and prioritize activities according to business value.
  • Create and support the right environment for change.
  • Manage relationships with relevant stakeholders and team members, understanding how to best engage with them through empathy and trust.
  • Utilize pre-prepared checklists, questionnaires and models that can be tailored to specific change initiatives.
  • Develop strategies for building resilience and motivation, whilst managing and mitigating resistance.
  • Manage change for both large-scale transformations and micro-level business change projects.
  • Create a change that is lean and flexible, realizing benefits earlier on in the process.
 
Our Agile Change Agent course – delivered by APMG accredited providers – is based upon the successful book “Agile Change Management: a practical framework for successful change
planning and implementation”.
  • Concepts: Integrating agile principles with change management best practices.
  • Roadmap: Techniques for agile planning and prioritizing work.
  • Business Need: Techniques for identifying benefits, stakeholders, and communicating change.
  • Relationship Building: Strategies for building empathy and effective networks.
  • Environment: Creating supportive atmospheres for embracing change.
  •  
  • Format: 50-question, closed-book online exam.
  • Duration: 40 minutes.
  • Passing Score: 25/50.

Earn valuable CPD points/hours for career development with this accredited course.

Training & Certification

This 2-3 day course is designed to build practical ability in agile and change to support effective transformation and change initiatives.

Online Exam & Materials included.

Your employer may be eligible for this course to be a Canada Alberta Job Grant.

Resources

Inquiries

The APMG International Change Management and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved.

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